Answers to "Frequently Asked Questions" about our ARTISANS WEBSITE PORTFOLIO. If you still have questions, don't hesitate to call us at 413-586-4748.

• Q: What is a "ARTISANS WEBSITE PORTFOLIO" (AWP)?  A: It's our basic, affordable, high performance website package. It allows you to make any changes to your website yourself, for free, and includes an enhanced listing in our high-traffic Restoration Trades Directory.
• Q: How much does a ARTISANS WEBSITE PORTFOLIO COST?  A: $33.00 per month, no contracts, no commitment. There is a one time fee of $195.00, billed at launch, for setting up email boxes, web files and domain.
• Q: What about DOMAIN? Can I keep my web address?  A: Yes, you can use your old URL. You can manage it yourself or hire us to do so.
• Q: What if I don't have DOMAIN?   A: NEW domain is included in the price.
• Q: I like the design of my EXISTING WEBSITE but would like to add Project Portfolios (with CMS functions) to my existing website. What is the cost?  A: The labor cost to move your existing website onto our server and to integrate it with the AWP.
• Q: What is NOT INCLUDED in the basic package price?  A: Not included in the single package price are additional design services, additional programming services, domain management, email management, copy writing or posting your content (text and images) to your website. Also not included is desktop support for setting up your email client to login to your email boxes. We suggest that you engage a professional for email support. We can furnish any of these custom services at a reasonable cost.
• Q: WHAT ADDITIONAL EXPENSES must I budget for beyond the quoted cost for the AWP?  A: If you do not require any custom services from us, nothing.
• Q: How long does it take until I can start to post text and images to my new AWP?  A: Your website is ready for you to upload your text and images immediately.
• Q: Your ARTISANS WEBSITE PORTFOLIO is a little too "basic" for me. Can I get a DESIGN UPGRADE?  A: We can furnish any custom design upgrade that you like, and charge accordingly. We can make the website look like almost any website you admire, just let us know the URL. We can easily change the colors of backgrounds and fonts at no additional cost. We can do any design upgrade anytime, now or after you upload the content to your website, so you do not need to make any design decision before you begin to create your Project Portfolios.
• Q: Can you show me a AWP?  A: Click here for a sample AWP, as delivered. Click here for a list of current clients.
• Q: HOW EASY IS IT TO USE the CMS (Content Management System) that allows me to upload text and images to the AWP?   A: Easy, you login with a password and follow the instructions. Click here for additional resources. For a sample login, call us at 413-586-4748.
• Q: Suppose I like the AWP, but don't have the time or inclination to do the updates myself. Can you load the content into the website for me?  A: Yes, we can do the updates for you and charge accordingly.
• Q: Suppose I want to host your AWP on another server?  A: Yes, we can put any work you like on your server. There will be inefficiencies in having us research the capacities of your server and in adapting it to our program (or vice versa) and we will charge accordingly. We will need to be paid in advance for such work.
• Q: Suppose I put my website on your server and decide to move it later?  A: Let us know and we will furnish your new webmaster whatever files, consultation and assistance that she needs and charge accordingly for our time. Furnishing the files alone will not take more than an hour. Training your webmaster, if necessary, will take more time.
• Q: Suppose I have a website and want to keep the EXISTING URL's (web addresses) of certain pages so that clients and search engines can find these established pages?  A: Let us know the URL's you need and we will rename relevant page to those exact names to preserve your traffic. There will be a small charge for this custom work.
• Q: Do you BACKUP the server?  A: Our web servers are managed by Future Hosting and are backed up daily. If there should be any server failure, we can recover it. If you are responsible for losing data, we can recover it and will charge by the hour for doing so. Although we maintain backups, you should always make backups of all your data, and keep them on your computer desktop. We can not be liable for any data losses.

If you still have questions, about our ARTISANS WEBSITE PORTFOLIO or about any of our other custom web development services, don't hesitate to call us at 413-586-4748.  Click here to order now.